Duration: 3 Days
CRM for Dynamics 365 has continued to significantly enhance the Service functionality and specifically Field Service Management. In this three-day course, we will do a deep dive into CRM for Dynamics 365 Field Service. Through discussion, demo, and hands-on labs in a CRM for Dynamics 365 environment you will learn how to setup, plan, configure, and deploy the Field Service functionality in your organization, including the robust scheduling engine and mobile capabilities for field service technicians.
Want a more detailed agenda? Check it out here!
This course is intended for CRM for Dynamics 365 Administrators, CRM for Dynamics 365 Power Users, and Subject Matter Experts (SMEs) looking to advance their knowledge or learn about Field Service functionality and capabilities in CRM for Dynamics 365.
Microsoft Technology Center - Houston
750 Town and Country Blvd, Suite 1000, Houston, Texas 77024
The Westin Houston Memorial City
945 Gessner Road, Houston, Texas United States
A car, Uber, cab, or other transportation is recommended when staying at The Westin Houston Memorial City. It's a 14 minute drive to the training center door to door.
Embassy Suite Houston - Energy Corridor
11730 Katy Freeway, Houston, Texas United States
A car, Uber, cab, or other transportation is recommended when staying at Embassy Suite Hilton - Energy Corridor. It's a 6 minute drive to the training center door to door.
Flying: Flying: You'll be flying into George Bush (IAH) International airport. It's about 29.6 miles from the training center. The fastest way to get into the city and to the training center is by car, cab, or Uber. The ride should take roughly 33 minutes by tollway. Public transportation is also an option, though your commute time will be substantially longer. Information about public transit, including expected cab fares, can be found in Visit Houston's website.
Driving: In addition to renting a car, we recommend cabs, Uber, or another transportation service listed here.
CANCELLATION & RESCHEDULING POLICY
To view our Cancellation & Rescheduling policy, please visit this page.
Technology Notice: Make sure to bring a Windows or Mac laptop and power cord so you can participate in labs (Note: iPad Pro is not compatible with the labs). Computers will not be provided.
Notice of non-compete policy: Training registrations will not be accepted from people or organizations who currently or have the potential to offer competitive services to PowerObjects, An HCL Technologies Company.