Duration: 3 Days
CRM for Dynamics 365 has continued to significantly enhance the Service functionality and specifically Field Service Management. In this three-day course, we will do a deep dive into CRM for Dynamics 365 Field Service. Through discussion, demo, and hands-on labs in a CRM for Dynamics 365 environment you will learn how to setup, plan, configure, and deploy the Field Service functionality in your organization, including the robust scheduling engine and mobile capabilities for field service technicians.
Want a more detailed agenda? Check it out here!
This course is intended for CRM for Dynamics 365 Administrators, CRM for Dynamics 365 Power Users, and Subject Matter Experts (SMEs) looking to advance their knowledge or learn about Field Service functionality and capabilities in CRM for Dynamics 365.
Badge(s) Related to This Course
Please expect an email from the course instructor the Wednesday - Friday prior with instructions on accessing the online training.
This training requires access to a longterm Internet connection, capable of supporting video streaming for the entire duration of the training. Attendees will need a Windows or Mac to participate in labs (Note: iPad Pro is not compatible with the labs. Computers will not be provided.).
PowerObjects recommends laptops and other required devices be plugged in to a power source at the start of training to prevent disruption. If possible, multiple monitors/screens are recommended. DISCLAIMER: PowerObjects is not responsible for any disruptions, lack of service, or missed training due to inadequate technology or setup on the customer side.
Similiar to in-person training, the days can be long. PowerObjects recommends an ample supply of caffeine and/or trinkets to fidget with to keep yourself active and alert. PowerObjects also recommends a comfortable seating arrangement, as well as a setup in a location with minimal distractions. It is also advised to set Skype, etc. to Do Not Distrub mode.
CANCELLATION & RESCHEDULING POLICY
To view our Cancellation & Rescheduling policy, please visit this page.
Technology Notice: Make sure to bring a Windows or Mac laptop and power cord so you can participate in labs (Note: iPad Pro is not compatible with the labs). Computers will not be provided.
Notice of non-compete policy: Training registrations will not be accepted from people or organizations who currently or have the potential to offer competitive services to PowerObjects, An HCL Technologies Company.